(972) 386-6369 Mon-Fri 8am-5pm CST Sat 8am-5pm CST
4280 Spring Valley Rd. Dallas, TX, 75244

Cat Boarding Services

Cat Boarding Services

Why Should I Board My Cat?

It is important to remember that cats do not usually travel well. Cats are creatures of habit and may not adapt well to changes in their environment or normal routine. Here are some considerations when it comes to caring for your cat while you're away:

- Traveling with Cats: Cats typically do not enjoy traveling and may become stressed or anxious during car rides or trips. Many cats are also prone to escaping when in unfamiliar surroundings, which can be dangerous. It's important to consider your cat's comfort and safety when deciding whether to bring them along on a vacation.

- Leaving Cats with Friends: While leaving your cat with friends may seem like a convenient option, it can be stressful for your cat to adjust to a new environment. Cats may try to escape or hide due to fear or anxiety. Additionally, it's not fair to impose the responsibility of caring for your cat on friends who may not be familiar with your cat's needs or behaviors.

- Boarding at a Qualified Facility: Entrusting your cat to a qualified cats-only kennel or boarding facility can provide peace of mind knowing that your cat will receive proper care and attention in a secure environment. At Cat Connection, our boarding facilities are equipped to handle the unique needs of cats and have trained staff who can observe and address any issues that may arise during your absence

- Condo Units for Boarding: Cats often feel more secure and protected when placed in a condo unit while boarding. These units provide a safe and comfortable space for cats to acclimate to their surroundings at their own pace. While human contact is important, cats may prefer the safety and familiarity of their condo unit, especially in unfamiliar surroundings with new sights and smells.

Ultimately, the well-being and comfort of your cat should be the top priority when making arrangements for their care while you're away. Boarding with Cat Connection ensures that your cat will be safe, secure, and well-cared for during your absence.


Boarding Your Cat with Us

At Cat Connection, we are dedicated to providing the highest level of care for your cat during their stay with us. Your cat's well-being is our top priority, and we take great pride in offering personalized attention and pampering to each furry guest. Here's what you can expect when boarding your cat with us:

- Experienced and Passionate Staff: Our team consists of dedicated cat lovers and owners who understand the unique needs and behaviors of cats. With their expertise and genuine love for felines, you can trust that your cat will be in good hands.

- Individual Attention: Each cat receives plenty of individual attention and care while staying at Cat Connection. Whether it's cuddle time, play sessions, or simply providing a comforting presence, we ensure that your cat feels loved and cherished during their stay.

- Familiarity and Comfort: We encourage you to bring your cat's own food with you to avoid any dietary changes during their stay. Additionally, bringing along a favorite toy, towel, or T-shirt can help your cat feel more at home and comfortable in their surroundings.

- Safe and Secure Environment: Our facility is designed to provide a safe and secure environment for all cats in our care. From cozy condo units to supervised play areas, we strive to create a stress-free and enjoyable experience for every cat. We also provide an Immaculately clean and healthy environment.

- Open Communication: We believe in open communication with pet parents and welcome any special instructions or requests you may have for your cat's care. Our goal is to ensure that your cat's stay with us is as pleasant and worry-free as possible.

- Kitty Room Service: Meals served twice a day and litter boxes changed a minimum of twice daily at each feeding. We do rounds hourly between feedings to make sure your cats litter box is no more than an hour old!

Thank you for entrusting Cat Connection with the care of your beloved feline companion. We look forward to providing them with a comfortable, enriching, and enjoyable boarding experience. If you have any questions or concerns, please don't hesitate to reach out to us.


Our Cat Condos

At Cat Connection, we take pride in providing top-notch accommodations for your beloved feline companions. Our cat condos are specially designed with their health, privacy, and protection in mind. Here's what sets our condos apart:

- Seamless Formica Construction: Our cat condos are crafted from seamless Formica, ensuring a hygienic and easy-to-clean surface that promotes the overall health and well-being of your cats. This material provides a durable and comfortable environment for your cats to relax and unwind.

- Maximum Health Benefits: We prioritize the health of your cats, which is why our condos are designed to offer maximum health benefits. The seamless Formica construction helps prevent the buildup of bacteria and germs, reducing the risk of infections and illnesses.

- Privacy and Security: Each condo provides a cozy and private space for your cat to retreat to, offering a sense of security and comfort. Cats appreciate having their own personal space where they can relax and feel safe, especially in unfamiliar surroundings.

- Adjustable Sizes: Our condos come in adjustable sizes to accommodate varying needs and preferences. Whether your cat prefers a spacious solo retreat or enjoys the company of fellow feline friends, our condos can be customized to suit their individual requirements.

- Connecting Suites: For cats who enjoy socializing with their furry companions, we offer connecting suites that allow multiple cats to stay together while still enjoying their own private space. This option provides the perfect balance of companionship and privacy for sociable cats.

At Cat Connection, we strive to provide a comfortable and enriching environment for all cats in our care. Our cat condos are designed with the utmost attention to detail to ensure that your cats feel at home during their stay with us.


Just In Case

At Cat Connection, the health and well-being of your cat are our top priorities. In the event that your cat becomes ill during their stay with us, we have protocols in place to ensure prompt and appropriate care:

- Transport to Veterinary Care: If your cat becomes ill, we will take them to their own veterinarian if specified, or to Cat Connection's on-call vet for immediate attention. We understand the importance of addressing health concerns promptly and will ensure that your cat receives the necessary medical care.

- Medication and Special Needs: Our staff is fully trained to accommodate cats with special needs or those requiring medication. We will diligently follow any instructions provided by you regarding your cat's medication schedule or specific care requirements. However, please note that we do not administer injections.

- Open Communication: We believe in maintaining open communication with pet parents, especially in the case of health concerns or special care needs. Our team will keep you informed about any changes in your cat's health or behavior and will work closely with you to ensure that your cat receives the best possible care.


Cancellation Policy

Please let us know if there are any changes in your plans as soon as possible so we can accommodate your schedule. A credit card number is required in order to hold your reservation. Please note that reservation deposits are non-refundable and additional charges will be due for last minute cancellations.

During Peak Periods, our fee schedule is as follows:

- Up to 4 days' prior notice of cancellation, no additional charge.

- 2 day prior notice of cancellation, charge of $70.00.

- Day prior/Same day cancellation or no-show, charge of $140.00.

During Non-Peak Periods, our fee schedule is as follows:

- Up to 4 days' prior notice of cancellation, no charge.

- 2 day prior notice of cancellation, charge of $35.00.

- Day prior/Same day cancellation or no show, charge of $70.00.

Holiday/Peak Periods:

March 1 - April 30, includes Spring Break, Good Friday & Easter

May 3 – 14, includes Mother's Day

May 24 - September 10, includes Memorial Day, Father's Day, Fourth of July & Labor Day

November 22 - January 12, includes Thanksgiving, Christmas & New Year's

Your credit card will not be charged for Acts of God.

Medication Administration

2 medication administration - no charge
3 or more medication administration $1.00 per medication per night


Due to high demand, especially during peak times such as holidays, our facility tends to book up quickly. We highly recommend making reservations for your cat's stay at the Cat Connection in advance, ideally when making your own travel plans. This ensures that we can accommodate your cat and provide them with the best possible care during their stay with us.
*Check out after 12:00pm. the scheduled day of departure during peak seasons/holidays will be charged an additional night.


Grooming During Stay

If you wish to have your cat groomed during their stay, please let us know when making your reservations so we can secure a grooming appointment during their stay.

Grooming Fees:
• Domestic Long/Medium Hair: $73.00*
• Maine Coon, Himalayan, Persian, Siberian, Ragdoll: $85.00*
• Domestic Short Hair: $63.00*
*Fees do not include additional services such as de-matting, shaving or flea treatment. All cats are checked for fleas before admission into the boarding room.



At check-in if fleas are found on your cat(s), they will be groomed and given a Capstar flea treatment at the owner’s expense before they are allowed into the boarding room.

De-flea Fees:
De-flea Domestic Shorthair - $73.00
De-flea Domestic Longhair - $83.00
De-flea Maine Coon, Himalayan, Persian, Siberian, Ragdoll - $95.00
If you suspect that your cat(s) has fleas before bringing them in, please call us prior to your boarding reservation to let us know.


Boarding Drop-off Times

Monday - Friday: 10-4
Saturday: 10-4
Sunday: Closed

We require that all cats be checked in at least 1 hour prior to closing.



We want to ensure the health and safety of all cats in our facility. Therefore, we have specific policies regarding certain health conditions:
FIP Positive Cats: We do not accept cats that are FIP (Infectious Peritonitis) positive. FIP is a serious and contagious disease that can pose a risk to other cats in our facility. We prioritize the well-being of all cats in our care and must adhere to this policy to prevent the spread of the disease.

Ringworm Treatment: Cats currently being treated for ringworm cannot be accepted for boarding or grooming. Ringworm is highly contagious, and it's essential that all medication prescribed for ringworm treatment is completed at least 1 week prior to your cat's stay. This ensures that the infection is properly treated and reduces the risk of transmission to other cats or our staff.

FIV (Feline Immunodeficiency Virus) or FeLV (Feline Leukemia Virus) - While we do not accept cats that are FIP positive due to the contagious nature of the disease, we are able to boards cats that are FIV or FeLV positive. If you have a cat with FIV or FeLV and would like to schedule a grooming appointment, please don't hesitate to contact us. Please note however, these cats will not have access to our kitty playroom.


Feline Upper Respiratory Infection (F.U.R.I.)

Cat Connection takes great pride in trying to provide you with the cleanest and healthiest boarding facility in Dallas. However, no boarding kennel is 100% safe from Feline Upper Respiratory Infection, including us. We exercise great care to keep our facility clean, sanitary and properly enclosed. We check each and every cat for visible signs of fleas and disease before it ever enters the boarding room.

If you feel that your cat is sick or may be sick, please DO NOT BRING US YOUR CAT TO BOARD WITH US!

Feline Upper Respiratory Infection (F.U.R.I.) is very serious and can infect our facility and the other cats staying with us. This is the only thing Cat Connection has no control of and it is up to you as an owner to be responsible for your pet. If your cat is discovered with F.U.R.I., they will be removed from the facility immediately and taken to your veterinarian or emergency clinic. All vet and delivery charges will apply.

Q: What is feline upper respiratory infection, F.U.R.I.?
A: F.U.R.I. is a highly contagious disease affecting the nasal passages and sinuses of cats and kittens.

Q: How is it transmitted?
A: F.U.R.I. is transferred between cats by fluid discharged from the mouths and noses of infected cats. Cats shed the virus through the air by sneezing, coughing, or breathing; or by direct physical contact with cages, toys and food bowls.

Q: What are the signs?
A: Symptoms of F.U.R.I. include sneezing; fever; runny nose or red, watery eyes; nasal congestion; and ulcers on the tongue, gums, lips, nose, or roof of mouth. Symptoms are generally mild at first and worsen within one to three days. The incubation period (the time period between infection and the first signs of illness) lasts from 2 to 17 days. The illness typically lasts from one to four weeks.

Q: Which cats get it?
A: Any cat who is stressed by poor nutrition, cold or heat, age, or fear. Cats who are especially at risk for infection include unvaccinated cats, kittens (because they have immature immune systems), and cats whose immune systems are compromised by another disease, such as feline leukemia (FeLV), feline immunodeficiency virus (FIV), cancer, malnutrition, or parasites.

Q: How is feline F.U.R.I. treated?
A: F.U.R.I. is easily treatable even though there are no drugs available to kill the F.U.R.I. viruses. Treatment of F.U.R.I is aimed at strengthening the cat’s body and immune system to help the animal fight the virus, and usually consist of vitamins, good nutrition, and good nursing care. Infected cats may stop eating or drinking, and may require special therapy to combat dehydration and malnutrition. The disease can lead to fatal pneumonia if medical care is not provided. A few cats may have chronic (long-lasting) symptoms and some symptoms may recur whenever the cat is stressed or ill.

Q: How is feline F.U.R.I.prevented?
A: F.U.R.I. cannot be totally prevented; many cats will enter the shelter already infected. Sanitation programs, health evaluations, isolation, vaccinations and de-worming all play a part in the control of F.U.R.I.

Thank you and we look forward to seeing you soon!
Your Friends at Cat Connection
4280 Spring Valley Rd.
Dallas, TX 75244
Tel. 972-386-MEOW (6369)